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About

UT College of Communications

Opensource ILS is a product of the OSS-Lib Tech research project, an Institute of Museum and Library Services grant-funded project that compared facets of technical support for proprietary and open source integrated library systems (ILS). The project is based at the Knoxville campus of the University of Tennessee within the School of Information Sciences and is managed by lead researcher Dr. Vandana Singh.


Dr. Singh is an assistant professor and the coordinator of the undergraduate information studies and technology minor at the School of Information Sciences at the University of Tennessee, Knoxville. She earned an M.S. in Knowledge Management Systems from Wageningen University in the Netherlands; an M.S. in Computer Science from the University of Chicago; and a Ph.D. from the Univeristy of Illinois, Champaign-Urbana. Her research areas and work experience are in software technical support, open source software development, human-computer interaction, online communities of practice, and online customer support. Visit her website and view her CV.


Natasha Hollenbach is a Graduate Research Assistant working on the OSS ILS project. She recently received her M.S. in Information Science from the SIS program.

 

 


Caroline Redmond is a Graduate Teaching Assistant working on the OSS ILS project. She is a recent graduate of Maryville College and received her M.S. in Information Science from the SIS program. Her area of interest is academic libraries. Visit her electronic CV.

 


Vance Walker worked on the project as a Graduate Research Assistant until he graduated in May 2012. An employee of Knox County Public Library, he now continues to assist with the website as a consultant. Visit his Linked In Profile.